Life Insurance Company of Boston & New York
Contact Us

Claims

We‘re there for you in time of need. It‘s what families do. To speak with a Claims Representative, please contact us toll free at (877) 274-1958 . Or if you would like to file a claim directly, please click here for our claim forms.

Service address

Life Insurance Company of Boston & New York
PO Box 219
Canton, MA 02021
877-274-1958 – fax: 781-821-4976
Business Hours: 8:00 a.m. – 5:00 p. m. ET (Mon-Fri)

Home Office

Life Insurance Company of Boston & New York
4300 Camp Road
PO Box 331 Athol Springs, NY 14010

Customer Service

Open communications keep families strong. That’s why we’re always ready to answer your questions and offer the help you need. To speak with a Customer Service Representative, please contact us toll free at 800-645-2317. Or if you would like to make a change to your policy, you may find the appropriate forms by clicking here.

Email Us

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Report Fraud

The Federal government estimates the annual cost of insurance fraud to be in the billions of dollars. Life Insurance Company of Boston & New York, committed to protecting our policyholders and preventing losses due to fraud, has established a Special Investigations Unit. To report suspected fraud or abuse, please call our toll-free telephone number, 1-877-213-9779.

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Disaster Recovery and Business Continuity

In the event that you have a question about your coverage during a government declared Disaster Situation, occurring at either your location or ours, we ask that you please call our toll free number (800) 645-2317. All calls, as well as any mail we may receive, will be answered at either our primary administrative facility or routed to our Disaster Recovery and Business Continuity center. If necessary, additional staff will be available to assist you and informational updates may be posted on this website.